Privacy Policy

1. Introduction

Khandal Capital Market ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you enroll in our courses or use our services:

• Full name
• Email address
• Mobile/phone number
• Payment information (processed securely through Razorpay)
• Course enrollment details
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Access times and dates

2.3 Payment Information

All payment transactions are processed through Razorpay, our third-party payment gateway. We do not store your complete credit card, debit card, or net banking information on our servers. Razorpay's privacy policy governs the collection and processing of your payment information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Course Delivery: To provide access to courses and educational content you have enrolled in
• Communication: To send you course materials, updates, announcements, and respond to your inquiries
• Payment Processing: To process your payments and maintain transaction records
• Service Improvement: To understand how you use our services and improve our offerings
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our users
• Marketing: To send you promotional materials about our courses and services (you can opt-out anytime)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing (Razorpay)
• Email communication services
• Website hosting and infrastructure
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Requests from government or regulatory authorities
• Enforcement of our Terms of Service
• Protection of our rights, privacy, safety, or property

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Payment processing through PCI-DSS compliant Razorpay

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Transaction records are retained for a minimum of 7 years as required by Indian tax and accounting regulations.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise these rights, please contact us at: khandalcapitalmarket@gmail.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how users interact with our website
• Preference Cookies: Remember your settings and preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Grievance Officer

In accordance with Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.